Do small sellers really have to do this? Here is a hint: basic identity data like names and addresses are included under these new regulations.
This is what Etsy says:
How to do it
"We only use customer information to fulfill orders. We do not store or use customer information for any other purpose. Information such as name, address, and email address is not stored on our computers. If and when required, we will communicate with you about your order status using the Etsy platform."Here is a longer one:
"We only use customer information to fulfill orders. Your personal information (name and address) as provided to me by Etsy will only be used by me as needed to provide my services. I may use your information to fulfil your order, to settle disputes, or to provide customer support. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests (i.e. taxes) (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others. If and when required, we will communicate with you about your order status using the Etsy “convo” platform.
"I have no access to your payment account details: Etsy Payments and PayPal process your financial information independently of me.
"Your transaction information will be stored on the Etsy system as long as I have my store on Etsy or until Etsy deletes it. I will not spam you or solicit you using the information provided to me."Here is another template to consider.
To adjust shop policies, go to your public shop page. Find the orange "Edit shop" button. (It is right under your shop's star rating next to your shop avatar.) Scroll down, down, down to where it says "shop policies" on the left side. Opposite that, on the right side, is the button to edit your shop policies.
There are some unknowns in this process. For example, the EU law requires that companies provide a "reasonable" level of protection for personal data. But it does not specify exactly what “reasonable” means.
Those who sell in the European Union will need privacy policies beyond the scope of this blog post. (Thanks for noting that this blog post is for informational purposes only and is not intended to be legal advice.) Here is a blog post with more information.
Concerns over privacy policies have changed the landscape of online selling. It is wise for sellers to do their homework.
As Always...Thanks, Joanne!ReplyDelete
I don't sell to Europe either but I will get a basic privacy statement as is suggested. Better to be safe than sorryReplyDelete
I don't sell to Europe or any other foreign country. Only in the US and sometimes to Canada. That said, I like your 2nd template best, as it gives the reader a more in-depth feel for what is going on. And if that's okay, I will copy and paste it into my policies, because, as yet, I have done nothing about this confusing issue. I appreciate your knowledge more than you will ever know. Thanks, Joanne.ReplyDelete
I am happy to find this post Very useful for me, as it contains lot of information. I Always prefer to read The Quality and glad I found this thing in you post. Thanks corsi DPOReplyDelete
Thank you for your insight about Private Policy!ReplyDelete
May I have your permission to copy and paste your second template policy into my policy on Etsy?
Sure, and thanks for asking!!Delete
Nice article Joanne!ReplyDelete
It was created by a licensed US lawyer. If you’d like, feel free to give it a try - it’s 100% free! All feedback is welcome ��
This has been very helpful, being that I am new to Etsy. I also limited my shipping to North America buyers - would it be okay to use your second policy example?
I see that you gave permission to another seller but just want to make sure. :)
Thanks in advance!
Thank you so much for the advice. May I have permission to copy the second policy example you laid out? It is the most concise and to the point one that I have found!
Thank you for your suggestions! It is hard to find similar templates. May I have your permission to adopt the 2nd policy for my shop? Thank you.ReplyDelete
Joanne, I'm setting up my new Etsy store and your article is very helpful.ReplyDelete
May I have permission to use the first USA template for my Etsy store?
Thank you, Cherie
This is such a good post. Can I please ask permission to use your 2nd template for my Etsy shop as well? Thank you!ReplyDelete
This is awesome information. I really like the second template. May I copy this as well. Thank you for your time.ReplyDelete